Can I buy this product in a local store/pharmacy?

RICOCHET is available in some local stores and pharmacies.

Can I order different amounts of each flavor?

RICOCHET is packaged in a 6-pack. You can order different quantities of each flavor in 12 bottle increments.

Can I pay once the product is delivered?

Payment must be received prior to delivery.

Can I pay with a check?

Online payment has been set up for use with a debit or credit card.  For other payment options please call 417-777-0797 or email

Can I use money from my Health Savings Account (HSA) to purchase this product?

Every HSA has different guidelines and policies.  Please check your plan to see if RICOCHET is a valid expense.

Do I drink this instead of eating normal meals?

RICOCHET is not for meal replacement and should be taken along with your normal daily meals.

Do I need a prescription?

No.  However, RICOCHET should only be used under physician supervision.

Will my insurance pay for this product?

Your insurance will not pay for RICOCHET.  However, RICOCHET could be covered under your HSA.  Check your policy for more details.


Refunds will be credited to the purchaser of the product.

Hip Replacement Surgery

For more information visit our Hip Replacement Surgery Page.

How does this product help me?

RICOCHET prepares your body to combat the stress of major surgery to help fight off infection, maximize healing and minimize recovery time.

How is this product different from Ensure, Boost, etc.?

RICOCHET is the only product to offer a synergistic blend of Arginine, Glutamine, Omega-3 Fatty Acids and Dietary Nucleotides.

How long before and after surgery/chemo do I do this?

Under a physician’s supervision you should drink one bottle of RICOCHET twice a day for 6 days before and 6 days after surgery. If you are undergoing cancer treatment, drink one bottle of RICOCHET twice a day for 3 days before starting your treatment, and 3 days after completing your treatment. This will support your nutritional needs while undergoing major elective surgery or cancer treatments.

What causes a surgical site infection (SSI)?

Infections after surgery are caused by germs called microorganisms.  Other risk factors also include having a weakened immune system, surgery that lasts more than two hours, having other medical problems or diseases, being an elderly adult, being overweight, smoking, having cancer, having diabetes, having emergency surgery and having abdominal surgery.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. It often takes several days before a refund is posted.
If you have done all of this and still have not received your refund, please contact us at


Nutrition Label

Nutrition and Recovery – Ricochet

Ricochet: How Food Helps You Heal

Picture of healthy food laid out on a table

Eating a balanced, nutritious diet is the best way to speed up your recovery. Our body requires very specific nutrition to heal from something as traumatic as surgery. So, if you’re trying to figure out what to eat to get healthier faster, we’ve written a blog to help point you in the right direction.

Eat Lots of Fibrous Foods

Fiber is a crucial part of your diet if you’ve had surgery. The reason is that both anesthesia and pain medication can cause constipation. Though this may sound like a minor annoyance, it can be quite severe. It can cause a lot of pain as well as put extra pressure and stress on your incision (which is that last thing you want).

Avoid Food That Might Cause Constipation

Just like eating fiber to ease constipation is important, it’s also important to know what kinds of foods will slow your digestive tract. While you’re healing, avoid eating processed foods, dairy, red meat, and sugar.

Focus on Eating Protein

Eating protein will help heal your incision and boost your immune system. Protein helps build both muscle and bone, so no matter what kind of surgery you’ve had, protein will be a crucial ingredient for your recovery.

Eat Fruits and Vegetables

Eating vegetables and fruit is always a good idea, especially when you’re recovering from surgery. They’re packed with vitamins and minerals that are crucial for rebuilding muscle, tendons, ligaments, and more.

Stock Up on Ricochet Recovery Drinks!

Our recovery drinks are an excellent supplement to a healthy diet. They are specifically designed to provide the nutrition you need to recover from your surgery quickly. We recommend drinking two a day for six days before and after your surgery. If you want to know more, browse our website or contact us today!

Recovering From Surgery – Ricochet

Recovering From Surgery: How To Avoid Common Mistakes

Patient holding a family members’ hand

Recovering from surgery is difficult. There’s no way around that. At times, it will be painful and uncomfortable. However, you can minimize these effects if you are willing to follow the instructions of your doctor, listen to your body, and get the right sort of nutrition for healing. If you’re facing surgery, make sure to read our blog to learn about the common mistakes people make that can set back their recovery.

Not Getting Up and Moving Around

Once you’ve been cleared by your doctor to get up and start moving, it’s essential that you do so. Even though when you’re feeling bad it can be tempting to stay in bed, you still need to keep moving. Remaining immobile can lead to blood clots, pulmonary embolisms, muscular atrophy, pressure ulcers, and more. It can also worsen digestive issues that often occur after surgery. Moving around can help jump-start your bowels after surgery.

Not Taking the Medicine You’ve Been Prescribed

This may seem unnecessary to mention, but many people stop taking their medication before the allotted time. You should take the medicine your doctor has prescribed you for the full prescription time. If you have concerns about the medications or you are experiencing uncomfortable side effects, talk to your doctor rather than setting the medicine aside.

Not Going to Rehab

Rehab is a critical component of the healing process. Yes, it is uncomfortable and sometimes feels inconvenient. However, building strength after a serious surgery will benefit you greatly in the long run.

Not Taking Enough Time Off

If you’ve had major surgery, your body has experienced a lot of trauma. It is important to take enough time to rest after the procedure. If you go back to work or begin strenuous activity too soon, you may find that your body is not healing properly. Let your body rest and recover. Don’t go back to work until your doctor gives you the all clear!

Not Getting the Proper Nutrition

Proper nutrition is key! If you aren’t eating healthy, your body won’t heal correctly. So, we suggest that six days before and after surgery you drink two of our 8 oz. Ricochet recovery drinks. These recovery drinks are specifically designed to help your body heal from a trauma like major surgery. These recovery drinks are meant to be a supplement to a healthy diet and not a meal replacement. If you have further questions feel free to browse our website or contact us!

Refunds (if applicable)

Once your return is received and inspected, we will send an email notification indicating we received your returned item. We will also notify you of the approval or rejection of your refund.
Upon approval, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 14 days.

Call (417) 777-0797 or email for return policy details and information.


We strive to provide quality service and an outstanding product. If you receive damaged or unusable product, or are not satisfied with Ricochet, you may return unopened and unused product within 30 days of the purchase date for a refund.
If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. All returns must be in full six-pack cartons (containing all 6 unopened bottles) to be eligible for refund.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.


Mail your product to: 5000 S. Scenic Ave. Bolivar, MO US 65613
You will be responsible for paying shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Should I continue to drink this weeks and months after my surgery/cancer treatment?

One bottle of RICOCHET twice a day for 6 days before and 6 days after surgery will support your nutritional needs while undergoing major elective surgery or cancer treatments.  Any and all uses of RICOCHET should be done under a physician’s supervision.

Spine Surgery – Ricochet

Ricochet: Ways to Prepare For Spine Surgery

Doctor examining a man’s back

If you’re preparing for spinal surgery, it would be beneficial to make sure that you have certain things in place beforehand so that your transition from the hospital to home goes as smoothly as possible. Read our blog to find out what things you need to prepare before you have your spinal surgery.

Make Sure to Stay as Active as Possible

This can seem like an impossible task if you’re experiencing back pain. However, it will help you immensely during your recovery to be fit and maintain a healthy weight beforehand. Even something as simple as walking daily will be helpful in the long haul.

Make Sure to Stop Taking NSAIDs

If you’re taking any nonsteroidal anti-inflammatory drugs (NSAIDs), you need to stop taking them the week before surgery. The reason for this is that NSAIDS thin the blood which increases the risk of bleeding during surgery. Talk to your doctor about any medication you might be taking to see if it’s safe to take before surgery.

Make Sure to Surround Yourself with Support

After any surgery, but especially back surgery, you will need a lot of help. Make sure that you establish a group of family members and friends who will be able to act as a support system during your time of need. Talk to them about the things that you’ll need. Communication will be critical during this time.

Make Sure You’re Eating Right

Eating right is one of the best things you can do to prepare for and recover from surgery. If you’re looking for something to supplement a healthy diet, then consider purchasing some of our Ricochet recovery drinks. Proper nutrition during this time of both trauma and healing is essential. Our recovery shakes are filled with specific ingredients that are meant to help fuel recovery. For more information feel free to browse through our website or contact us today!

What evidence proves to me that this product works?

Perioperative nutritional support with immunonutrition has been extensively studied with nearly 100 publications spanning over 15 years of clinical trials and research.  For more information visit our Research Page.

What if I have a gluten sensitivity?

Glutamine is not the same thing as gluten! The main difference is that our bodies manufacture glutamine, which is only one of the amino acids that make up the gluten protein. Our product contains L-glutamine, which is the smallest form of the protein and most likely will not cause a reaction in someone with a gluten sensitivity. If you begin RICOCHET and experience any reactionary symptoms, discontinue immediately and consult your physician.

What if it makes me sick?

Stop using RICOCHET and contact your physician.

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